How to stop OptiSign from reloading the slideshow

When using an OptiSign stick (or another media stick) to display your Booth.Events gallery slideshow, you might notice it automatically reloads the page every 10 minutes by default.

This isn’t needed as our slideshow is designed to run continuously and will automatically load new images without a page refresh.

To fix this:

  1. Open your OptiSign settings (or the settings of your media stick).
  2. Locate the Upload Interval (sometimes also called Auto Refresh or Reload Interval) setting.
  3. Change the setting so the page does not auto reload.

For step-by-step instructions with screenshots, see OptiSign’s help page here:

OptiSign: How to display content inside websites that require login

Once this setting is updated, your Booth.Events slideshow will run continuously and pull in new photos as they’re added with no interruptions, and most importantly no refreshes.

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