Connect a USB camera

With Booth.Events you can connect a Canon, Nikon, or Sony camera via USB to really impress your guests! It's easy: no extra hardware, just use the cable the camera came with.

Requirements

Booth.Events supports the following cameras:

• Canon DSLR cameras & mirrorless cameras such as the T7i, M50, R100, and many more.
  • Please note PowerShot cameras are NOT supported.
  • The M3 is not supported.
• Nikon DSLR cameras & mirrorless cameras, such as the D-series and Z-series cameras.
  • Please note CoolPix cameras are NOT supported.
  • The D80 and D90 are too old - they are not supported.
• Sony DSLR cameras & mirrorless cameras such as the a7 series, a9 series, a1 series, RX series, ZV series.
  • Sony a6000 is NOT supported.
  • Sony a6300/a6500 are supported, a6100/a6400 are supported with slower/limited functionality.
  • Sony cameras don't support video, so the app will use the iPad camera for slow-mos, boomerangs, and video testimonials (more details below in the Sony section)
  • There is a section below that contains help specifically for Sony cameras; don't miss it

Booth.Events supports the following iPads / iPhones:

• iPads/iPhones with lightning port, using the Apple lightning-USB adapter. You cannot use a direct USB->lightning cable, you must use an adapter. We recommend using this official Apple adapter.
• iPads with USB-C port, using a USB hub or cable. Please note: many USB-C hubs will not work - iPads are picky. Start without a hub, and then try adding the hub into the setup after you have your camera connected and working. We recommend this Dockteck hub.

Connect your Camera

To connect an external camera, connect your iPad's USB-C or lightning port to your compatible camera's USB port. Start the app before you turn on your camera. 

Make sure your camera is set to shoot JPG. If you want the RAW files for later, shoot in RAW+JPG and the app will ignore the RAW files.

Open the Camera Settings view at least once as you will be prompted only once for permission by iOS that's needed to access your USB camera (your camera doesn't need to be connected for this).

TROUBLESHOOTING

If you have trouble connecting the camera, go through these steps carefully from top to bottom:

• Make sure you've opened the Camera Settings page at least once
• Check your camera is set to save JPG (not RAW) files. You can also use JPG+RAW if your camera supports it, but the camera must save JPG. We recommend the JPG size that matches closest to 3000 x 2000 pixels; this is often called "JPG M" or "JPG S2".
• Check if autofocus is the issue - try turning off autofocus (usually on the lens itself, sometimes a setting on the camera). If that fixes the problem, then autofocus is the issue. Make sure your camera's settings prioritize taking the photo on time instead of getting perfect focus (called "release priority" on some cameras). Try increasing the amount of light & contrast: have at least one light-source at 20-40 degrees rotation from your guests. This creates some shadows around the nose & eyes and clothes that the autofocus will use to lock on. If you want to use manual focus see the section "What camera settings..." below.
• Power down your iPad / iPhone - hold down the button(s), swipe to power off - then turn back on again. This almost always fixes the issue.
• Try without the USB-C hub. If you are using a USB hub, try a direct connection between the camera and the iPad - without the hub - to rule out the hub as the issue. Camera-iPad connections put a lot of strain on a hub, which cheap hubs cannot handle.
• Try a different USB cable - if you have the cable the camera came with then try this one
• If you're using a USB-to-lightning adapter and it's not made by Apple, try a genuine Apple part
• Check your camera is in "Single shot mode". When not connected to the app, if you hold down the shutter button on your camera it should take only one photo, right away.
• Make sure the app has permission to "Files and Folders": Open Settings App -> Privacy -> Files and Folders -> make sure Booth.Events is turned on
• Disable your camera's wifi - some cameras will not allow USB tethering while wifi is enabled
• If your camera has separate video modes and photography modes, make sure the camera is in a photography mode. Your camera might have a physical switch for changing this.
• Check the camera has a memory card in it, and format the card using the camera. Most cameras will not allow USB tethering when there's no formatted card inserted. After formatting, take one photo on the camera so that the card is not completely empty.
• If your camera has multiple memory card slots, make sure there are cards in every slot
• Reset your camera to default settings. We saw a Canon T7 connect but liveview would not start - after resetting, everything worked. Here's a link to reset many Canon cameras.
• Update iOS
• For Sony cameras - read the Sony section below

When an external camera is connected, photos are taken with the external camera. Some cameras support taking videos & boomerangs in video mode. Others do not - the app will switch to the iPad camera automatically if needed. If you don't want the iPad camera to be used, turn off slow-mos and boomerangs in event settings.

Getting the error, "USB camera: Error contents auth denied" ?

If you see this error:

... then you missed this step above:

• Make sure the app has permission to "Files and Folders": Open Settings App -> Privacy -> Files and Folders -> make sure Booth.Events is turned on

Sony Cameras

If using a Sony camera you must turn on "PC Remote (USB)" or "Remote Shoot (PC remote)" or "PC Remote Function" on the camera. For some cameras you need to set this before you connect the USB cable. For newer cameras you will be prompted to choose this when the connection is made with the USB cable.

Some newer Sony cameras including the A7iii and A7iv have an additional setting like "Image Save Destination" when connected to PC Remote function. This must be set to PC+Camera; if it is set to only camera then the app will not receive any photos

You must set the Priority Set in AF-S/AF-C settings to Release. If you set it to AF Priority, the app will hang or pause. The location of this setting is different for different Sony cameras, check out this video.

Please note that due to tethering limitations from the manufacturer, Sony cameras do not support tethered video shooting. When the liveview is fast enough (which is the case for most modern Sony cameras) we are able to use the liveview stream for making slow-mos and boomerangs. In other cases the iPad camera will be used if necessary.

This video shows you how to do this on a Sony ZV-E10:

What camera settings should you use, how to avoid blurry photos?

Note: you can adjust camera settings directly in the app, see the section below on how to do this.

Use manual focus

Did you notice how the front iPad camera always seems to take photos that are in focus? That's because (in mid-2023) all iPad front cameras are focus-free - there is no focus. Real cameras add a complexity here: they aren't focus-free. Autofocus is slow on many lens+camera body combinations, and autofocus fails in low light on all but the best / most expensive cameras. So we highly recommend using manual focus. 

Here's how to set the camera's initial focus after you have positioned the backdrop & camera:

1. Use an aperture with a high F-number (like F8 or higher) if you have enough light, because the higher the number the more is in focus
2. Start with the camera in autofocus. Start the event in preview mode, start the photo taking process (the timer starts), and stand where you think your guests will stand (hint: make an 'X' with masking tape on the floor so they know where to stand!). Think about how a larger group would position themselves in front of the camera: you want to stand where the front-most person would stand, so that the focus will be on the person at the front of the group.
3. Check the photo and make sure it's in focus. If not try step 2 again. If it is in focus, now change the camera to manual focus and do not move the camera from where it is now. 

You're all set for focus!

Lighting

Make sure you have enough light. Photo booth guests like to move around: the more movement, the more light you need. You usually need more light than you think! Slow-mos need a LOT of light because they run at high FPS. We recommend using manual mode 'M' on your camera so that you can use all of the settings in the app to control lighting.

Either you are using strobe flash (a flash connected to the camera) or constant lighting (like an LED panel, not connected to the camera). Note that with strobe flash you can't take slow-mos/videos (it'll be too dark).

Settings for strobe flash

If you're using strobe flash, keep in mind that many cameras will behave differently if it is a first-party flash (ie. Canon camera with Canon flash) versus a third-party flash (ie. Canon camera with Elinchrome flash): some lower-end Canons don't support firing a third-party flash while tethered (connected to any app). 

For strobe flash you want a low ISO of 200 and an aperture with a big F-number - try starting with F11, and try to stay above F8. You also must use a shutter speed that your camera is capable of syncing with your flash at: try 1/125. You should notice that changing your shutter speed does not make the picture brighter or darker: if it does then your flash isn't the dominant lighting source, and that likely isn't what you want for a photo booth. 

Adjust the aperture first when making the photo brighter/darker, then the flash intensity. If you still can't get the photos bright enough then raise the ISO, but with flash you don't want to go higher than ISO 800 on most cameras.

Settings for constant lighting

Some lighting units such as LED panels have an adjustable intensity: start with your lighting set at its brightest / highest intensity.

Unlike strobe flash, with constant lighting you do adjust shutter speed and ISO. Start with ISO 200, aperture F8, shutter speed 1/125. Gradually adjust these settings in that order. Don't increase the ISO so much that your photos/videos are too grainy, don't go lower than aperture F4 (higher is better for photo booths as more will be in focus), and don't take your shutter speed below 1/60 or your photos will be blurry.

My photos are blurry!

There are two main causes for this: either your camera's focus is wrong, or your shutter speed is too low. You can quickly try setting your shutter speed to 1/250 to rule out shutter speed being the issue. See the above "Use Manual Focus" section above for how to fix your focus.

Canon Cameras: liveview too dark when using flash?

If you have a Canon camera including and you configure your camera settings to shoot with a flash then you'll find that you have a very dark liveview. If your camera supports disabling "Exposure Simulation" (mid-end and up cameras like 80D support this), try this first. On older mid-end Canons you can try disabling "Silent Mode". Otherwise, in the Booth.Events iOS app's camera settings, turn on the "Liveview too dark?" setting.

Adjusting Camera Settings in the app

To configure an external camera, touch the camera icon on the dashboard (start screen) or from the first tab in event settings to open the camera settings screen.

Note that Sony cameras have the limitation that they can only view settings in the app - you must change camera settings directly on the Sony camera itself.

The mode set on your camera changes what settings you can change in the app. For example if your camera's mode is set to 'P', you likely cannot change shutter speed in the app. Change the camera mode to 'M' for the most control in the app.

Keep in mind if the shutter speed is 1/60 or slower you might get blurry photos if you're not using strobe flash.

You can configure the following settings:

Camera mode. For most cameras you cannot change the camera mode in the app, you can only see what it is set to; this is because the mode is set with a physical knob on many cameras.

Auto-exposure lock aka AE lock. If your camera & current camera mode supports AE lock, you'll have the option of turning it on. This causes the camera to use the same exposure for every shot.

Focus mode aka AF. For many cameras this will remain locked if autofocus can be toggled on the camera body or camera lens. 

ISO. ISO means how sensitive the camera sensor is. A higher ISO means grainer photos which is usually not what you want, so we recommend making sure your booth has enough light that the ISO is lower. iPads max out their ISO at about 1728 (it differs for each model) - if you're seeing 1728 ISO then you're at the limit, and photos/videos are probably going to be too dark.

Shutter aka shutter speed. The faster the speed you select, the more light you need to make the photos come out. Make sure your booth is brightly lit.

Aperture. The lower the number, the wider the lens aperture is, which means the more light enters the camera & the brighter the image becomes. As you make this number lower the depth of field becomes narrower, which can create problems if you have larger groups of guests in the photo booth. There's also flash to consider: if you are using strobe flash, you'll find that lower apertures cause very tight depths of field, which means that not much is in focus. With a flash you probably want to stay in the range of f8 to f16.