How do licenses work? How many iPads can I have?

How many iPads can I use? What's an "active iPad"? Do I need a different license for Share Station?

Subscriptions come with a specific number of "active iPads" - see the Billing page. Event credits grant only 1 active iPad. This means that if you are not a subscriber then you have 1 active iPad.

Active iPads refer to the number of iPads you can use at the same time. If you have several iPads but you only ever use one at a time - for example because you only have 1 booth but you have other iPads that you test your setup with, then you only need 1 active iPad.

iPhones do not use licenses: you can use any number of iPhones at the same time. This means you can use Share Station with only 1 active iPad if you use an iPhone as the Share Station camera. 

Share Station does not have a separate/different license: there is only "active iPads". Simple is good!

An active iPad is an iPad that is licensed to use your account, meaning that it can take photos/videos and upload them to your galleries. You can see which devices are licensed on the devices page, and you can remove devices from the list in order to unlicense them.

What happens if I remove a device's license? What does "Activate this Device" do?

The iPad app automatically checks its license when it starts, and when uploading a photo/video. If the iPad determines it is not licensed it will automatically license itself if there is a license available; otherwise it will  prompt you with the choice to "Activate this Device" which will unlicense all other devices in order to continue. If you unlicense a device it does not lose any data, but it will not be able to take photos/videos or upload queued items until it is licensed.

We reserve the right to limit how often a license can be removed from a given iOS device.

How do I get more iPads? How do I buy more licenses?

If you need 4 or less iPads then you need to subscribe to the Pro+ plan. You can change your plan on the Billing page.

If you need more than 4 iPads then please contact us by hitting the '?' on the website and then "Ask", and let us know how many iPads you need. We have plans that suit any number of iPads as well as Enterprise plans for special business models.

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