Can I Request a Refund?

All Memberships are automatically renewing subscriptions, with a free trial period of 14 days before you pay anything. Please note there is only one trial allowed.

You can cancel your trial or subscription at any time until 24 hours before the next payment, with no penalty. All cancellations must be done on the dashboard Billing page - you must do this yourself. See how to cancel your subscription.

Per our Terms of Service, all purchases and payments are final and we will not issue refunds.

You cannot purchase a Basic Membership while you have Event Credits (please use them up first).