Why does the video freeze when it starts recording?

If your video feed freezes on the iPad screen after starting a recording, it’s likely due to an outdated iOS version.

This issue has been observed on certain iPad models running iOS 15 or earlier.


✅ Solution: Update Your iPad’s iOS

To resolve this issue, follow these steps to update your device:

  1. Open the Settings app
  2. Tap General
  3. Tap Software Update
  4. Follow the prompts to download and install the latest iOS version

🔄 After updating, restart your iPad and relaunch Booth.Events for best results.


Keeping your iOS up to date ensures better performance, stability, and compatibility with the latest features in Booth.Events.

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