It's easy to cancel your Membership subscription plan. We won't make you jump through any hoops or ask you any questions.

This video shows starting a trial subscription, and then canceling the subscription:

After you cancel, you receive a cancellation confirmation email. If you did not get this email, your cancellation did not go through: check the Billing page again, or message us in chat.

Cancelling stops your next renewal. Your plan stays active until the end of your current billing cycle, and you keep access until then.

Payments are taken at the same time of day that you originally signed up, not at the end of the day, so do not leave it until the last moment.

To find out what happens to your galleries and data after cancelling, see What happens to my data and features when I cancel.

There is no pause option. If you have a quiet period (for example a holiday break), cancel your subscription and subscribe again when you are ready. You can choose any plan when you come back.

You can hit the Resume Subscription button until the end of your subscription period's end.

Note: resuming a subscription is not possible if you have canceled the subscription in its trial period.

This is what you'll see after you've canceled your subscription:

If you hit "Resume subscription" it's like un-canceling your subscription; you'll see your next payment amount and date shown when the order completes

No. Your plan stays active until the end of the current billing cycle.

You receive a cancellation confirmation email, and the Billing page shows a Resume Subscription button.

No. Cancel, then subscribe again later.

Please see our refund policy.