You can edit and create templates under your dashboard -> Templates and attract screens under Dashboard -> Attract screens.
Troubleshooting the Template editor
Troubleshooting the Template editor
Layers behaving badly?
If a layer is under or over something it shouldn’t be, head to the left pane, find the layer, and use the up/down arrows on the right side to move it above or below other layers.
Avoid editing on a phone.
It’s doable, but you’ll save yourself a lot of frustration by using an iPad or a computer. If you’re on a computer, Chrome is our top pick — though other browsers work too.
Zooming in and out:
On iPad: Use the zoom buttons to zoom. If you’re on a touchscreen, pinching will scale/rotate a selected layer, or zoom the canvas if no layer is selected. Once you’ve added layers, the zoom +/- buttons will give you better control.
On computer: Use your mouse or trackpad’s usual zoom gesture while hovering over the canvas, or use the zoom buttons above the canvas.
Lost the canvas?
Zoomed way out (or in) and can’t find it? Once you see “All changes are saved” at the top, reload the page to reset the zoom to default.
Dragging a hidden layer:
If part of the layer is visible, drag that visible bit. If the whole thing’s hidden, either adjust its position using the x/y/width/height text boxes, or temporarily move it to the top layer while repositioning.
A Breakdown of the Template Editor Functions:
This is where you’ll:
Edit template or attract screen layers
Upload and position images
Add text and design elements
This is where you arrange your layers, upload images, and generally make your template or attract screen look exactly how you want.
Save Indicator (1) – Auto-saves after you pause editing. If it says you have unsaved changes, don’t leave the page yet.
Settings Button (2) – For templates only. Lets you configure scenes, AI portraits, printing, event assignments, etc. (Attract screens don’t have this button.)
Undo / Redo (3) – Made a mistake? Undo. Changed your mind? Redo.
Zoom Buttons (4) – Adjust your view of the canvas.
Template Preview (5) – Downloads a proof with photo areas filled in, so you can check or share with a client.
Left Pane (Layers) (6) – Select a layer to edit it. You can change layer properties here directly for precise alignment. You’ll also find Duplicate and Delete buttons here. Pro tip: Duplicate photo areas to keep sizing consistent.
Photo Area (7) – Where the iPad places captured photos or videos. Photo areas have an order (lower numbers fill first). If two areas share the same number, the same photo will be used in both.
Background Color Options (8) – Sets the template’s background color.
Add Content Buttons (9) – Create photo areas, add images, or add text. Supported uploads: JPG, PNG, or a ZIP containing JPGs/PNGs.
Add Text (10): Here you can add and edit text.
Attract screen editor:
Attract screens (sometimes called the welcome screen or attract/start screen) support video layers with options for live-view toggling, video uploads (MP4 or MOV under 50MB - this is how you upload an attract screen video), and idle-state PNG image or text displays for when the iPad is not in use.
When you want to add images to Attract screens you first click on layers toggle.
If you want to upload a video you do that under the background select, this is also where you can enable/disable live view for attract screen.




