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Invoices, Receipts and Tax IDs

How to download invoices, get older invoices, and update your billing name, address, card or tax ID.

Written by Gregory B.

This article explains how to get your Booth.Events invoices and receipts, and how to update the details shown on them, such as your name, address or tax ID.

Where can I download my invoice or receipt?

  1. Sign in and open the dashboard Billing page.

  2. Download your latest invoice from there.

Our payment processor, Stripe, also emails you a receipt each time a payment is processed, so check your inbox (and spam folder) for those emails.

How do I get older invoices?

At the moment the Billing page only shows your latest invoice. There is no page that lists your full invoice history.

If you need older invoices (for example for your accountant), message us in chat and tell us which months you need. We will email them to you.

Can I get a yearly statement?

If you are on an annual plan, you receive one annual invoice for that plan. We cannot produce a summary statement of a year of purchases, but we can email you the individual invoices you need.

How do I change the name on my invoices?

If you have a subscription, you can change your billing name yourself on the Billing page. See How to Update Your Billing Name.

How do I change the address on my invoices?

Message us in chat with the billing address you would like to use and we will update it. The new address appears on future invoices only. We cannot change invoices that have already been issued.

How do I add a tax ID or VAT number?

  1. Message us in chat with your tax ID (for example your EIN or VAT number).

  2. Our team adds it to your account and confirms in the chat.

Please double-check the number before you send it. The payment system checks the format against your country, and an invalid number cannot be added. If that happens we will ask you to verify it and send it again.

How do I update my card?

You can change the card used for your subscription on the dashboard Billing page.

Common questions

Why can I only see one invoice?

The Billing page only shows your latest invoice. Ask us in chat and we will email older ones to you.

Can you change the address on an invoice I already received?

No. Address changes apply to future invoices only.

My tax ID was rejected. Why?

The number was not valid for your country. Check it and send it to us again.

Why does my bank charge not match my invoice?

This is usually a currency conversion or bank fee. See Billed Charge Doesn't Match Up.

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