Connect a Printer

Booth.Events supports the following printers:

any printer that supports AirPrint
or, a printer connected to a print-server that supports AirPrint: the DNP WCM series, Aircast Pro series, etc

Don't have a printer yet, not sure what to buy? Check out Our Recommended Hardware.

Important Note: iOS 18.3, 18.4 Printing Issues

Our app prints well on all versions of iOS.

Please update your hardware to the following versions, or you will have problems.

DNP WCM Plus: firmware version 5.5.0 or newer
Aircast Pro: firmware version B456 or newer
Canon Selphy CP 1500: firmware version 1.0.6.0 or newer

Please do not contact our support until you have updated your printer & print module's firmwares to the newest version. To learn how to do this, contact the place you purchased the device from, or the manufacturer of the device.

First, start by getting your printer & iPad connected together

You'll want to get your printer connected and have internet connectivity at the same time.

We wrote an article to make it easy! Read our Connecting your Printer, iPad, and internet all together article.

Then, add your printer(s) in the app

Please watch this video to see how to add your printer(s) to the app.

You can add & manage printers after you've started the event, from the first screen that shows after the event starts, or from the in-event menu (hold two-fingers on the screen to show).

Printing is OFF by default

By default printing is turned off, and in iOS-managed mode (the iOS print popup will show each time you print).

If you want printing at your event, turn on printing by toggling the "Print" switch as shown in the video above.

iOS-managed versus App-managed printing: how to turn off the iOS print popup window

There are two ways that the app can support printing:

iOS-managed: guests see a popup from iOS every time they choose to print. Works with 3rd-party software AirPrint solutions (see note below)
App-managed: when you add a printer to the app this mode is used. With app-managed printing guests do not see a popup every time they print.

When printing is in iOS-managed mode, your guests will see a popup from iOS every time they print:

In iOS-managed mode your guests will see a popup when they print

If you add a printer so that the app is in app-managed printing mode then your guests will not see an iOS popup. Instead they'll select their number of prints directly from the app:

In App-managed printing mode your guests choose the number of copies in the app, and there's no popup

To change from iOS-managed to App-managed, add a printer as shown in the video above.

To change from App-managed to iOS-managed, remove all printers.

Are you using a software-based print server? Use iOS-managed mode

If what you are printing to isn't a real AirPrint-printer and isn't certified by Apple, such as software like Printopia or a raspberry Pi solution running CUPS/gutenberg, then app-managed printing is likely to fail on the second print - use the iOS-managed mode instead. Apple has stringent requirements for AirPrint and most of these software-based solutions do not work with printing without the iOS popup.

Want to setup your DNP printer to print strips?

Please check out our Setup your DNP WCM to print strips article.