What are the Plan Limitations

What Features Come With Each Plan?

Wondering what plan level your event is using, and which features are available? Here's how to check and what to do if you want to upgrade.

How to Check Your Event’s Plan Level

To find out what plan an event is using:

1. Open the event on the Booth.Events Dashboard

2. You’ll see the plan level listed right at the top of the event page.

   

   
   

What’s Included in the Basic Plan?

The Basic Plan comes with some limitations. These are outlined on the Pricing or Billing pages, but here’s a quick overview:

• You can’t add your own logo or change the event’s image, it’s locked to the Booth.Events app icon.
• You can’t customize the gallery or session pages, and these pages will show Booth.Events branding.
• The Data Collection feature is not available.
• Plus, it includes all the limitations of the Pro Plan (see below).

See the full list of Basic plan limitations on the Pricing page.

What’s Included in the Pro Plan?

The Pro Plan offers more features but still has some restrictions. Here’s what’s not included:

• You can’t use the Advanced iPad Customization features (also known as white-labeling).
• You can’t connect your own domain (like gallery.yourwebsite.com ) for your event galleries.
• You can’t create custom microsites using your own HTML.
• Kiosk Mode is not available on the Pro Plan.
• Webhooks are not supported.

Check out the full list on the Pricing page.

Want to Unlock More Features?

Upgrading is quick and easy. Here’s how to get access to Pro or Pro+ features:

1. Go to your Billing page
2. Choose the Pro or Pro+ membership that suits your needs
3. Complete the checkout

Your existing events will be automatically upgraded once your plan is active. If you have questions about upgrading, canceling, or switching between plans, you can find more help in this article.

To check the plan level of an event, open the event on the website:

Basic Plan Limitations

Basic events have several limitations which are outlined on the Pricing (or Billing) page:

• You can't add your logo or change the image for the event; it's locked to the app icon as shown in the image above
• You can't customize the gallery or session pages, and these pages show the Booth.Events logo
• You can't use the Data Collection feature
• ... and several others including all of the Pro Plan limitations below - please see the Pricing page for more

Pro Plan Limitations

Pro events have several limitations which are outlined on the Pricing (or Billing) page:

• You can't use the Advanced iPad Customization / white-label features
• You can't connect your own domain for your galleries like gallery.yourwebsite.com
• You can't create custom microsites with custom HTML for your galleries
• You can't use Kiosk Mode
• You can't use Webhooks

How can I upgrade my event(s) so I can use those features?

It's easy to subscribe to a Pro or Pro+ Membership plan:

1. Go to the Billing page
2. Buy or Change your plan to the Pro or Pro+ plan that suits you
3. Complete checkout

Your existing event(s) will be upgraded. You can read more details about upgrading, canceling, and other membership questions here.